Age: 35 Above


Education: Bachelor

Salary: Rs. 25,000-40,000 (as per experience)

Job Responsibilities:

  • Allocating and recording resources and movements on the transport planning system.
  • Record Keeping, Operation, Supervision, monitoring Job effectively
  • Allocating and recording resources and movements on the transport planning system
  • Monitor & Check Vehicle condition on a regular basis
  • Monitor & Supervise Tour Officers, Drivers & Helpers 
  • Report Vehicle condition, transportation expenses and repair & maintenance to the administration
  • Comply with organization procedures during tour operation & vehicle movements
  • Prepare Monthly Report about office owned vehicles with profit of each vehicle/ driver and helper details
  • Ensuring all partners in the supply chain are working effectively and efficiently to ensure smooth operations
  • Communicating effectively with clients and responding to their requirements
  • Prepare Monthly Report   with hired vehicle details & statement of each and every supplier
  • Coordinate with sales depart to ensure clients’ tour packages
  • Prepare daily operation and Quality Check Sheet (Call the clients twice a day and get their feedback)
  • Must be familiar with hospitality management and quality control while dealing with clients
  • Must be familiar with varieties of activities to offer for the clients/tourist
  • Promote the services the company offers to its clients during tours 
  • Keep your office environment neat and clean, Suggest the management if anything to be added to beautify the environment or any staffs of the company needed to change/ shift etc
  • Prepare monthly report with the report of drivers, vehicle, suppliers, tour officers, etc and suggestion to the managements for the continual Quality Improvement.
  • Receive itineraries and reservation details.
  • Check quality of the services- hotel/ transport/ activities
  • Brief tour escorts/ guide about the clients and services 
  • Make sure clients are welcomed properly
  • Ensure quality services to the clients 
  • Prepare daily movement activities for tour escort and driver.
  • Prepare report on daily, weekly and monthly basis.
Other Specification
  • Should be able to work well under pressure & flexible on hours
  • Should be Proactive & quick learner
  • Should have team leadership quality
  • Should have excellent time management & organization kills
  • Should be able to understand & follow company procedures

Skills Required

  • At least 5 years of experience or more
  • Driving license and at least must have own vehicle two-wheelers.
  • Good time management skills
  • Excellent interpersonal skills
  • Communication skills
  • Organizational skills

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Education: BTTM

Salary: Rs. 20,000 above

Job Description

  • Conduct guided tours of popular tourist destinations, historical sites, or cultural attractions
  • Provide informative and engaging commentary on the history, significance, and highlights of each location
  • Ensure the safety and well-being of tour participants throughout the tour
  • Answer questions and provide assistance to tourists, creating a positive and memorable experience for each visitor
  • Manage group dynamics and ensure smooth operation of tours, including coordinating transportation and organizing logistics
  • Adapt to diverse groups of tourists and cater to their interests and needs
  • Stay up-to-date with current trends, local events, and attractions to enhance tour content
  • Maintain professionalism, excellent customer service, and a friendly attitude at all times
Required Qualification
  • At least 2 or more years of experience in related field.
  • Strong knowledge and passion for the local area, including its history, culture, and attractions
  • Excellent communication and public speaking skills
  • Ability to engage and connect with people from different backgrounds and cultures
  • Exceptional organizational and time management skills
  • Problem-solving abilities and the capacity to handle unexpected situations calmly and efficiently
  • Fluent in English and Hindi languages
  • Previous experience as a tour guide or in a related customer service role is preferred
  • CPR and First Aid certification (or willingness to obtain it)
  • Availability to work flexible hours, including weekends and holidays
  • A friendly and approachable demeanor, with a genuine passion for providing outstanding customer service
  • Smart and charming personality
  • Down-to-earth character
  • Good hospitality
  • Driving license at least of two-wheeler

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Minimum 6 months experience in a travel agency with product sales experience.

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Minimum 2 years of experience in transport operations management in travel agency business with excellent commanding and leadership skills. (Age – 35 years or above)

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Minimum 5 years of experience in mid and or senior-level management. Previous work experience in the travel and hospitality sector with diverse business operations exposure will be an advantage. (Age – 40 years or above)

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