Age: 35 Above
Senior-level
Education: Bachelor
Salary: Rs. 25,000-40,000 (as per experience)
Job Responsibilities:
- Allocating and recording resources and movements on the transport planning system.
- Record Keeping, Operation, Supervision, monitoring Job effectively
- Allocating and recording resources and movements on the transport planning system
- Monitor & Check Vehicle condition on a regular basis
- Monitor & Supervise Tour Officers, Drivers & Helpers
- Report Vehicle condition, transportation expenses and repair & maintenance to the administration
- Comply with organization procedures during tour operation & vehicle movements
- Prepare Monthly Report about office owned vehicles with profit of each vehicle/ driver and helper details
- Ensuring all partners in the supply chain are working effectively and efficiently to ensure smooth operations
- Communicating effectively with clients and responding to their requirements
- Prepare Monthly Report with hired vehicle details & statement of each and every supplier
- Coordinate with sales depart to ensure clients’ tour packages
- Prepare daily operation and Quality Check Sheet (Call the clients twice a day and get their feedback)
- Must be familiar with hospitality management and quality control while dealing with clients
- Must be familiar with varieties of activities to offer for the clients/tourist
- Promote the services the company offers to its clients during tours
- Keep your office environment neat and clean, Suggest the management if anything to be added to beautify the environment or any staffs of the company needed to change/ shift etc
- Prepare monthly report with the report of drivers, vehicle, suppliers, tour officers, etc and suggestion to the managements for the continual Quality Improvement.
- Receive itineraries and reservation details.
- Check quality of the services- hotel/ transport/ activities
- Brief tour escorts/ guide about the clients and services
- Make sure clients are welcomed properly
- Ensure quality services to the clients
- Prepare daily movement activities for tour escort and driver.
- Prepare report on daily, weekly and monthly basis.
Other Specification
- Should be able to work well under pressure & flexible on hours
- Should be Proactive & quick learner
- Should have team leadership quality
- Should have excellent time management & organization kills
- Should be able to understand & follow company procedures
Skills Required
- At least 5 years of experience or more
- Driving license and at least must have own vehicle two-wheelers.
- Good time management skills
- Excellent interpersonal skills
- Communication skills
- Organizational skills
Apply from here – https://fishtail.org/career/
Mid-level
Education: BTTM
Salary: Rs. 20,000 above
Job Description
- Conduct guided tours of popular tourist destinations, historical sites, or cultural attractions
- Provide informative and engaging commentary on the history, significance, and highlights of each location
- Ensure the safety and well-being of tour participants throughout the tour
- Answer questions and provide assistance to tourists, creating a positive and memorable experience for each visitor
- Manage group dynamics and ensure smooth operation of tours, including coordinating transportation and organizing logistics
- Adapt to diverse groups of tourists and cater to their interests and needs
- Stay up-to-date with current trends, local events, and attractions to enhance tour content
- Maintain professionalism, excellent customer service, and a friendly attitude at all times
Required Qualification
- At least 2 or more years of experience in related field.
- Strong knowledge and passion for the local area, including its history, culture, and attractions
- Excellent communication and public speaking skills
- Ability to engage and connect with people from different backgrounds and cultures
- Exceptional organizational and time management skills
- Problem-solving abilities and the capacity to handle unexpected situations calmly and efficiently
- Fluent in English and Hindi languages
- Previous experience as a tour guide or in a related customer service role is preferred
- CPR and First Aid certification (or willingness to obtain it)
- Availability to work flexible hours, including weekends and holidays
- A friendly and approachable demeanor, with a genuine passion for providing outstanding customer service
- Smart and charming personality
- Down-to-earth character
- Good hospitality
- Driving license at least of two-wheeler
Apply from here – https://fishtail.org/career/
Minimum 6 months experience in a travel agency with product sales experience.
Apply from here – https://fishtail.org/career/
Minimum 6 months experience in travel agency sales business.
Apply from here – https://fishtail.org/career/
Minimum 2 years of experience in transport operations management in travel agency business with excellent commanding and leadership skills. (Age – 35 years or above)
Apply from here – https://fishtail.org/career/
Minimum 5 years of experience in mid and or senior-level management. Previous work experience in the travel and hospitality sector with diverse business operations exposure will be an advantage. (Age – 40 years or above)
Apply from here – https://fishtail.org/career/