Fishtail Tours and Travels respect your privacy, private life and private activities at all the times. Protection of your personal information including your debit and credit cards information are very important asset which need to be handled with utmost care by us. We believe that, at all times you should know what we do with your personal information that we collect from you while doing your travel/holiday booking / arrangement. We ensure you the following privacy and the security commitment as listed below & It will apply to any personal information you provide to us while making a booking with us via www.fishtail.org or associated websites or directly from the office. This Privacy Statement will also apply to any information about you that is provided to us by someone else such as a travel agent, friends, relatives, people booking travel on your behalf, etc.
What personally identifiable information is collected by Fishtail Tours?
The types of personal information that we collect from you will depend on the circumstances of collection and on the type of service you request from us. These purposes include registering to receive e-mail newsletters, requesting further information about our trips, making a booking or simply asking a question about Fishtail Tours & Travels or its associated organizations or companies. When you request us to make your travel arrangements, we may collect details such as your name, address, flight and other travel details, credit/debit card number and expiry date, billing address, telephone numbers, dietary requirements (if any) and medical conditions relevant to your travel arrangements. As we are required by law to obtain your consent to the collection of “sensitive information” we will assume that you have consented to the collection of all information that is provided to us for use in accordance with this statement, unless you tell us otherwise.
How is your Personal Information used?
When you supply information about yourself for a specific purpose, we use the information for only that purpose (i.e. to provide the service or information you have requested). If making a booking with us, additional information will be required for operational reasons.
We are also anti-spam, and do not share, sell or rent information to any third parties. If you receive information from Fishtail Tours & Travels or its associated companies, it is because you have asked to hear from us and agreed to join our mail list or a friend / colleague has requested it on your behalf and you have confirmed this to us or we have contacted you through publicly accessible directories or databases.
Personally identifiable information is stored on servers that are not publicly accessible. Further, personally identifiable information is only accessed by Fishtail Tours & Travels employees on a “need to know” basis. Credit /debit Card details are not stored on our database when you book, or buy products on our site.