Fishtail Tours & Travels Pvt. Ltd and Privacy Statement :
Fishtail Tours and Travels respect your privacy. Protection of your personal and confidential information is very important to us. We believe that, at all times, you should know what we do with your personal information. Our commitment to ensure the privacy and the security of the information you supplied is listed below. It will apply to any personal information you provide to us when making a booking with us via www.fishtail.org and under any other agreement or arrangement. This Privacy Statement will also apply to any information about you that is provided to us by someone else such as a travel agent, friends, relatives and people booking travel on your behalf.
What personally identifiable information is collected by Fishtail Tours ?
The types of personal information that we collect from you will depend on the circumstances of collection and on the type of service you request from us. These purposes include registering to receive e-mail newsletters, requesting further information about our trips, making a booking or simply asking a question about Fishtail Tours & Travels. When you request us to make your travel arrangements, we may collect details such as your name, address, flight and other travel details, credit/debit card number and expiry date, billing address, telephone numbers, dietary requirements (if any) and medical conditions relevant to your travel arrangements. As we are required by law to obtain your consent to the collection of “sensitive information” we will assume that you have consented to the collection of all information that is provided to us for use in accordance with this statement, unless you tell us otherwise.
How is your Personal Information used ?
When you supply information about yourself for a specific purpose, we use the information for only that purpose (i.e., to provide the service or information you have requested). If making a booking with us, additional information will be required for operational reasons.
We do not share, sell or rent information to any third parties. If you receive information from Fishtail Tours & Travels, it is because you have asked to hear from us, you have entered a competition and agreed to join our mail list or a friend/colleague has requested it on your behalf and you have confirmed this to us or we have contacted you through publicly accessible directories or databases.
Personally identifiable information is stored on servers that are not publicly accessible. Further, personally identifiable information is only accessed by Fishtail Tours & Travels employees on a “need to know” basis. Credit Card details are not stored on our database when you book, or buy products on our site.
Disclosure of Personal Information to Third Parties
We may disclose your personal information to third parties (for example, to our contractors to whom we outsource certain services), for the purpose for which the information was collected or for related purposes, for example to provide you with a service that you requested. Your information will also be shared between related companies in the Fishtail Tours & Travels where necessary to fulfill our purposes. We engage third party contractors to perform services for us that involve the contractor handling personal information we hold. For example, we currently engage third party contractors to:
- Organize and operate tours
- Process travel bookings made via www.fishtail.org and other online sites
- In these situations, we prohibit the third party contractor from using personal information about you except for the specific purpose for which we supply it.
Other than the above, we will not disclose your personal information without your consent unless disclosure is either necessary to prevent a threat to life or health, authorized or required by law, reasonably necessary to enforce the law or necessary to investigate a suspected unlawful activity.
Transfer of Information Overseas
We may transfer any of your personal information to fulfill the purposes set out in this Privacy Statement to people in foreign countries, for example: Airlines, hotels and other travel and freight service providers. In most cases, the transfer will be necessary for the performance of our contract with you or for the implementation of pre-contractual measures taken in response to a request by you or for the performance of a contract with a third party which is concluded in your interests. Please let us know if you have any objections to such transfers.
Access & Correction of Information about You
If you would like to verify the data we have received from you or to make corrections to it, you may contact us directly by e-mailing at firstname.lastname@example.org